Shipping & Delivery

Shipping Overview

At Buy Caluanie Store, we are committed to ensuring that your orders reach you safely and promptly. We serve research institutions and industrial partners across the USA as well as internationally. Our shipping process is designed to handle specialized research chemicals with the highest standards of safety, compliance, and efficiency.

Domestic Shipping (USA)

Efficient and Secure:

  • We partner with trusted carriers to deliver your orders within the USA.
  • Orders are processed and dispatched within 24-48 hours, subject to quality control and regulatory checks.

Delivery Timeframes:

  • Standard shipping typically takes 3-7 business days, depending on your location.
  • Expedited shipping options are available for urgent orders.

Packaging & Handling:

  • All products are packaged in compliance with safety protocols to ensure that they remain secure during transit.
  • Temperature and shock-sensitive compounds receive additional protective packaging.

International Shipping

Global Reach:

  • We proudly offer international shipping to numerous countries, ensuring that researchers around the world have access to our high-quality compounds.
  • Orders are shipped in accordance with international shipping regulations and are accompanied by all required documentation.

Customs & Regulations:

  • All international orders include customs documentation to facilitate smooth clearance through customs.
  • It is the customer’s responsibility to be aware of and comply with their country’s import regulations and any applicable duties or taxes.

Estimated Delivery:

  • International delivery times vary by destination but generally range from 7-14 business days.
  • Delays may occur due to customs processing or local regulations, and we work closely with our shipping partners to mitigate any issues.

Packaging and Safety

Quality Packaging:

  • Each order is securely packaged to protect the integrity of the research chemicals.
  • We use tamper-evident packaging and comply with all safety standards required for shipping hazardous materials.

Safety Protocols:

  • Our packaging process adheres to strict regulatory guidelines to ensure safe handling and transportation.
  • Detailed safety instructions and documentation are included with every shipment.

Order Tracking & Support

Real-Time Tracking:

  • Once your order is dispatched, you will receive a tracking number that allows you to monitor its progress online.
  • Our tracking system is updated regularly to provide you with real-time status updates.

Customer Support:

  • Our dedicated support team is available to answer any questions regarding your shipment.
  • For any issues or inquiries, please reach out via email or phone for prompt assistance.